Due to the modes of transmission of COVID-19 and Monkeypox viruses, masks are required at all ACR Health locations.


  • Bachelor’s Degree in health & human services, or related field; OR 4 years’ experience working in non-profit social service agency providing direct services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.) OR an equal combination of education/experience.
  • A valid NYS driver’s license and access to a reliable insured vehicle with the ability to travel required.
  • Computer skills and proficiency in Microsoft Office is a must; Electronic Health Records systems preferred.
  • Good communication, documentation and writing skills.
  • Effective communication and documentation skills.
  • Experience delivering stigma-free, non-judgmental and culturally-competent services.
  • Sensitivity to HIV/AIDS, chronic illness, LGTBQ+ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
  • COVID-19 vaccine required.

Primary Responsibilities:

  • Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. Protect agency data in accordance with confidentiality procedures and protocols. Observe and abide by the HIV Confidentiality Law and HIPAA.
  • Pass NYS (New York State) DOCCS (Department of Correction and Community Supervision’s) background investigation and Volunteer selection process as a contingency of employment.
  • Attend NYS DOCCS annual volunteer training, submit to NYS DOCCS required annual tuberculosis testing and adhere to NYS DOCCS Volunteer Policies.
  • Act as an agency liaison and foster working relationships with Volunteer Coordinators, Corrections Officers (CO), Nurses, SURNs (Senior Utilization Review Nurse), ORCs (Offender Rehabilitation Coordinators), Deputy Superintendents, Superintendents, and other Administrators and DOCCS Personnel when app ropriate.
  • Attend medical callouts from incarcerated individuals seeking information/services.
  • Work with SURN to receive referrals for incarcerated individuals living with Hepatitis C infection and/or living with HIV/AIDS who are being released and/or who are out of care. Connect incarcerated individuals to services in their community and/or to appropriate DOCCS medical care to become virally suppressed.
  • Provide linkage to acute care for presenting medical issues, preventive services, and facilitated referrals for ongoing primary care, sub-specialty medical care, and behavioral health treatment services for incarcerated individuals.
  • Provides individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan.
  • Implementation of designated interventions outlined in assigned work plan, monthly services summary, and logic model.
  • Maintain accurate client and service records in accordance with Prevention Department’s policy and procedures.
  • Prepare all required reports and supporting data which relate to specific prevention department activities and as assigned by the Director of Prevention. Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
  • Attend community provider meetings/trainings that address target population(s) issues and concerns.
  • Assist with annual community and program needs assessment activities.
  • Identify and develop networking relationships with community based organizations and Community Linkage Specialists that serve incarcerated individuals upon release.
  • Assist with the general work of the Prevention Department, including special projects and general agency programs/initiatives.
  • Participate in appropriate and applicable training/professional development opportunities for a minimum of 24 hours of curriculum-based training annually.
  • Participate as a culturally competent member of the Prevention Department and agency, which includes having the capacity to function effectively as an individual within the context of cultural beliefs, behaviors, and needs presented by consumers and their communities.
  • Perform other duties as assigned by the Director of Chief Program Officer and/or Chief Executive Officer.

Classification: Hourly, Non-Exempt. Thirty five hour (35.00) week; evenings and weekends expected for meetings, workshops, and seminars

Salary: $18.69 – $19.78 Hourly

Apply: recruitment@acrhealth.org

ACR Health is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.