Due to the modes of transmission of COVID-19 and Monkeypox viruses, masks are required at all ACR Health locations.


  • Four-year degree in health/human services or other related field, OR 4 plus years’ experience working in non-profit social service agency providing direct client related services to diverse populations (e.g., persons of color, MSM, substance users, mentally ill, etc.) OR any equal combination of education/ experience.
  • Must have demonstrated experience providing supervision to staff. Good communication, documentation and writing skills.
  • Must be able to manage multiple tasks, communicate effectively, work as part of a team, and utilize computer and software application skills (Microsoft Office).
  • Experience delivering stigma-free, non-judgmental and culturally-competent services.
  • A valid NYS driver’s license and access to a reliable insured vehicle with the ability to travel required.
  • Computer skills and proficiency in Microsoft Office is a must; Electronic Health Records systems preferred.
  • Provide proof of COVID-19 vaccination.
  • Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
  • COVID vaccine required.

Primary Responsibilities:

  • Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, ACR Health policies and procedures and other applicable regulations. Protect agency data in accordance with confidentiality procedures and protocols. Observe and abide by the HIV Confidentiality Law and HIPAA.
  • Pass NYS (New York State) DOCCS (Department of Correction and Community Supervision’s) background investigation and Volunteer selection process as a contingency of employment. Attend NYS DOCCS annual volunteer training, submit to NYS DOCCS required annual tuberculosis testing and adhere to NYS DOCCS Volunteer Policies.
  • Provide direct day-to-day supervision, and training of ACR Health CHI program staff and Supervisors. Oversees implementation of designated interventions outlined in assigned
  • work plan, and program logic model. Attend CHI Conference calls. Observe staff delivering services to ensure proficient service delivery.
  • Act as an agency liaison to Volunteer Coordinators, Corrections Officers, Nurses, (Senior Utilization Review Nurse) SURNs, ORCs (Offender Rehabilitation Coordinators), Deputy Superintendents, Superintendents and other Administrators and DOCCS Personnel when appropriate. Meet routinely with DOCCS personnel to facilitate services and alleviate concerns.
  • Work with NYS DOCCS to schedule regular HCPIs and Peer Training during Phase 1 and Phase 3 orientations, ASAT (Alcohol and Substance Abuse Therapy) or other times allowed by NYS DOCCS personnel.
  • Attend medical callouts from incarcerated individuals seeking information/services.
  • Conduct enhanced outreach in correctional facilities through HCPIs, targeting high-risk sub-populations of individuals to promote and facilitate access to HIV counseling and testing services, individual and group level HIV/STD/HCV education and risk reduction counseling, and other HIV prevention interventions.
  • Conduct Peer Training in accordance with the NYS Peer Training Curriculum.
  • Work with SURN to receive referrals for HIV positive incarcerated individuals who are being released and/or who are out of care. Connect incarcerated individuals to services in their community and/or to appropriate DOCCS medical care to become virally suppressed.
  • Provide linkage to acute care for presenting medical issues, preventive services, and facilitated referrals for ongoing primary care, sub-specialty medical care, and behavioral health treatment services for incarcerated individuals.
  • Identify and develop networking relationships with community based organizations and Community Linkage Specialists that serve incarcerated individuals upon release.
  • Provide individuals with Protocol Based Counseling activities, including: counseling, risk assessment and development of a corresponding risk reduction plan, testing for HIV antibodies, and referrals for HIV/STI/HCV-related services.
  • Maintain accurate client and service records in accordance with Prevention Department’s policy and procedures.
  • Prepare all required reports and supporting data which relate to specific prevention department activities and as assigned by the Director of Prevention. Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
  • Attend meetings and trainings that address target population(s) issues and concerns. Assist with annual community and program needs assessment activities.
  • Assist with the general work of the Prevention Department, including special projects, general agency programs/initiatives, and conduct QA and CQI activities as assigned. Review all chart paperwork prior to client closure.
  • Manage chart content and ensure the most up to date forms are in use. Guarantees program charts are maintained according to AIDS Institute standards. Conduct regular CHI program chart reviews to ensure program compliance.
  • Participate in appropriate and applicable training/professional development opportunities for a minimum of 24 hours of curriculum-based training annually.
  • Participate as a culturally competent member of the Prevention Department and agency, which includes having the capacity to function effectively as an individual within the context of cultural beliefs, behaviors, and needs presented by consumers and their communities.
  • Attend yearly CHI provider meeting.
  • Perform other duties as assigned by the Director of Prevention-Community Initiatives, Chief Program Officer, and/or Chief Executive Officer

Classification: Exempt. Thirty five hour (35.00) week; evenings and weekends expected for meetings, workshops, and seminars

Salary: $55,341

Apply: recruitment@acrhealth.org

ACR Health is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.