Due to the federal PHE declaration ending on May 11, 2023, masks will no longer be required in the offices, but are recommended.


  • Client services to People Who Use Drugs and other diverse populations (e.g., people of color, LGBTQI+, people with behavioral health needs or experiencing homelessness, etc.).
  • A valid NYS driver’s license and access to a reliable and insured vehicle is required.
  • Effective communication and documentation skills.
  • Acceptance of harm reduction philosophy, a commitment to health equity, and an ability to work with diverse colleagues and clientele.
  • Proficient attention to detail and meticulous data entry skills.
  • Experience delivering stigma-free, non-judgmental, and culturally competent services.
  • Sensitivity to HIV/AIDS, chronic illness, LGTBQ issues and a strong commitment to the mission, vision, and values of ACR Health are essential.
  • Effective and professional communication skills for engagement with both internal personnel and external community partners and agency referral entities.

Primary Responsibilities:

  • Incorporate best practices regarding confidentiality into all job duties and communications, in accordance with the HIV Confidentiality Law (Article 27-F) and HIPAA, ACR Health policies and other applicable regulations. Protect agency data in accordance with relevant confidentiality procedures and protocols.
  • Provide the direct provision of evidence-based interventions, activities, and services to the priority population(s), as outlined in assigned program work plan(s).
  • Promote low-threshold and low-barrier services for harm reduction and sterile syringe access, safer injection education, linkage to MOUD, naloxone training and overdose prevention kits, community education, and anti-stigma efforts.
  • Support the availability of and accessibility of the continuum of substance use services and increase access to overdose prevention services, including drug checking services (via immunoassay testing strips and spectroscopy technologies).
  • Oversee the coordination of outreach efforts for the SEPEX outreach and engagement team in the rural areas of Cayuga, Oswego, and Oneida Counties.
  • Supervise the Outreach Specialist and other assigned team members.
  • Enter all data into the designated AIDS Institute Reporting System (AIRS) in a timely manner.
  • Maintain accurate client and service records in accordance with policies and procedures.
  • Complete accurate monthly, quarterly and/or annual report(s) within agency and departmental guidelines.
  • Participate with providers, providing outreach services in the community and facilitating educational lectures/presentations.
  • Identify and develop networking relationships with community-based organizations.
  • Assist with the general work of the Harm Reduction department, including special projects and general agency programs and initiatives.
  • Participate in appropriate and applicable training/professional development opportunities for a minimum of 24 hours of curriculum-based training annually.
  • Participate as a culturally competent member of the Harm Reduction Services department and agency, which includes having the capacity to function effectively as an individual within the context of cultural beliefs, behaviors, and needs presented by clients and their communities.
  • Maintain confidentiality of all agency clients as well as other appropriate organizational components.
  • Maintain all agency and program property/equipment in good standards. Cooperate with the IT department for routine security maintenance of equipment(s).
  • Perform daily checks of agency vehicles ensuring safety and sufficient fuel.
  • Work in a cooperative, collegial style with all other organizational personnel. Conduct oneself in a professional manner as an agency employee and representative.
  • Perform other duties as assigned by the Manager/Director of Harm Reduction Services Department, Chief Program Officer and/or Chief Executive Officer

Classification: Hourly, Non-Exempt. Thirty five hour (35.00) week; evenings and weekends expected for meetings, workshops, and seminars

Salary: $23.07 – $24.72 Hourly

Apply: recruitment@acrhealth.org

ACR Health is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.