Terms And Conditions for A2P 10DLC Messaging

Introduction

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by ACR Connect. Your use of this service constitutes acceptance of these terms.

Company Information

Company Name: ACR Connect

Messaging Consent

As a user, you must explicitly consent to receive messages from ACR Connect. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.

Message Types and Frequency

Messages sent by ACR Connect may include alerts, reminders, and support assistance, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depend on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from ACR Connect, you can reply “STOP” to any of our messages at any time. This will unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website at www.acrhealth.org/10dlc-Privacy-Policy.

Message Delivery

ACR Connect does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

ACR Connect reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Terms and Conditions

When you opt-in to receive SMS/MMS communications from ACR Health, you agree to receive appointment reminders. Frequency may vary. Message & Data rates may apply. Text STOP to opt-out, Text HELP for assistance or reach us 315-475-2430.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact ACR Connect at awandersee@acrhealth.org.